Welcome to Helpers Family. We are glad that you are here to help others or get help from others.
This platform is for you.Please read the following terms of use before engaging with helpersfamily.com. By accessing this website, you acknowledge that you have read all the points of terms of use, accept all the terms and conditions and your use of service is for business/commercial purposes only. In case, you don’t agree with any of the clauses mentioned here on helperfamily.com, then you are not authorized to visit/access our website, and please don’t register to our platform.
We hold all the rights to alter any of the terms and conditions anytime. The agreement can be modified from time to time without sending any prior notifications to any user. Please read this agreement carefully, you can access it any time on the website.
When creating an account on our website, you have to provide true, accurate information and the information must be complete. Also, you are responsible to protect the password and log-in details. Most importantly, you are the sole responsibility holder of the activities occurring under your Account and log-in details. Hindering the functioning of the services of helpersfamily.com in the form of hacking the services, translating, copying or other such unlawful activities are strictly prohibited.
Every user should maintain profile picture rules on our platform. Profile pictures, descriptions, and posts must be professional. Kindly use your recent photo so that when both the parties (donor and the needy) meet there is no confusion. Otherwise, uploading any misleading information can be surprising for the individual and can create misunderstanding. There must not be any kind of promotion in the posts. Helpersfamily.com don’t encourage any particular brands, celebrities, or things. All the posts should be neutral. Bullying, harassment, nudity, or sexual activity; all these are subject to liabilities. Any user doesn’t have the right to do hateful, harassing comments on anybody’s post. In case of any such activity is performed on the platform, then the user will be directly blocked from Helpers Family. They will not get any second chance.
Chatting etiquette must be maintained on helpersfamily.com. The chat option is only for having conversations related to donations. There must not be any conversation that can hurt someone’s sentiments, or any misleading information is provided. Avoid sarcasm, bullying, and negative tone. In case anything related is found then the user will be blocked from the platform. Also, privacy is not guaranteed on chat, so, we request all users to not write any sensitive personal information on the chat and discuss all such details over a call.
There is a REPORT button on the post and profile of users. In case you find any post illegal, or inappropriate then you can report it rather than hitting that user directly. Make sure you report that post. If a post gets reported by three or more people, then it will be reviewed and, in the meantime, will be hidden from the news feed. Your report will be anonymous.